1. The products can be returned within 30 days from the date of receipt, but please also ensure the integrity of the products and the return will not affect their secondary sales. The used or installed products can't be returned due to non-quality problems (dislike or no longer need). If there is any objection, please contact the seller;
2. If there are any quality problems in 30 days to 1 year from the date of receipt of the product, please contact GROPLANNER with photos or videos of showing product problems, and GROPLANNER will cover all warranty costs (including replacement, maintenance and shipping cost);
3. If there are any quality problems over one year from the date of receipt, please contact GROPLANNER for warranty with photos or videos of showing product problems and GROPLANNER will provide maintenance services. The seller shall bear the relevant expenses, and the specific expenses shall be subject to the seller's instructions.
4.If the malfunction or damage of the products is caused by transportation, the buyer needs to contact us and provide evidence (video & pictures) within 15 days from the date of receiving. Providing the buyer fails to do so or no longer replies us in 15 days after contact, the buyer will be responsible for any loss.